Lauren Puskar
Work
About
Redesigned home-buying flow, increasing upgrade conversions by 56%
Site overhaul that increased advisor appointments by 26% and conversion by 0.5%
Reducing inefficient meetings through two-way matching & lead qualification
Cut warranty claim resolution from 44 to 23 days, with 67% resolved under 21.
0→100% project coverage, empowering users with real-time updates
Increased site-wide conversion by 1.5% and achieved full WCAG compliance.
